iFixit launches Dozuki

By DE Editors

iFixit announced the launch of Dozuki, the software behind iFixit’s manuals, and the release of two Dozuki products: Guidebook and Answers. Guidebook is a modern procedural documentation platform, and Answers is a structured tool for focusing expert conversations into a searchable knowledge base.

Guidebook is intended to assist with the creation of how-to instructions or aid with publishing service documentation for complex devices. Every manual is available online, as downloadable PDFs, through dedicated mobile apps like iFixit’s iOS app—or through custom API applications. According to iFixit, Answers is enterprise-grade Q&A for experts and gives companies the ability to make their products a hub for knowledge exchange.

Dozuki is designed as more than a content management system. It is intended to be used as a community platform to assist companies by giving their expert customers a voice. Dozuki also targets enterprises needing collaborative workgroup tools by attempting to improve the productivity of distributed teams by giving people access to domain expertise already available within the company. iFixit believes Dozuki can transform existing procedures and support documents into a framework for social interaction.

For more information, visit iFixit and Dozuki.

Sources: Press materials received from the company and additional information gleaned from the company’s website.