April 12, 2024
Ansys has released its AI-powered virtual assistant, AnsysGPT. Built using ChatGPT technology, the virtual assistant is a general-use tool capable of providing rapid, 24/7 customer support. AnsysGPT is trained using Ansys data to provide practical responses to customers’ most pressing engineering questions within seconds, the company reports.
AnsysGPT aids existing teams by providing customers 24/7 access to a virtual assistant for queries concerning Ansys products, relevant physics, and other complex engineering topics. Through a secure, easy-to-use interface, designers and engineers receive real-time responses in numerous common languages to help them streamline simulation setup, browse related learning opportunities, and more, the company reports.
The updated release follows rigorous testing of response accuracy, performance, and data compliance, accoridng to the company. AnsysGPT captures knowledge from new public sources, including product documentation, product and engineering-related training documentation, FAQs, technical marketing materials, and public Ansys Learning Forum discussions. Additionally, the upgraded infrastructure offers enhanced security and scalability to accommodate thousands of users.
“The release of AnsysGPT marks the availability of a transformational AI-powered technical support avenue for Ansys customers,” says Anthony Dawson, vice president of customer excellence at Ansys. “AnsysGPT is a complementary tool that empowers customers to find answers to intricate questions on their own. This release boasts improved response accuracy, performance, data security, and compliance for users—resulting in accurate, rapid answers to their most important engineering questions.”
Sources: Press materials received from the company and additional information gleaned from the company’s website.
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